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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Maintain accurate client records
  2. Maintain accurate administrative records
  3. Contribute information and data as required
  4. Handle correspondence

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Different record systems and the relevance to health

Government legislation

Guidelines and policies of organisation

Essential skills

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Apply problem solving skills to use available resources prioritise workload and to communicate effectively in the range of client contact situations

Take into account opportunities to address waste minimisation environmental responsibility and sustainable practice issues including appropriate practices to ensure efficient use of resources

Use basic medical terminology

Use communication skills as required to provide instruction and support

Use numeracy skills ranging from the ability to complete basic arithmetic calculations such as addition subtraction multiplication division to recording data

Use oral communication skills as required to fulfil job roles in a safe manner and as specified by the organisation including skills in

asking questions

providing clear information

listening to and understanding workplace instructions

clarifying workplace instructions when necessary

literacy in English or a community language depending on client group and organisation requirements

Use reading and writing skills as required to fulfil job roles in a safe manner and as specified by organisation at a level of skill that may range from the ability to understand symbols used in OHS signs to reading workplace safety pamphlets and procedure manuals keeping maintenance records and following manufacturer specifications for equipment use and maintenance

Use literacy support available in the workplace that may range from having access to support or assistance from radiographer to having no communication supports available

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this competency unit


The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit is most appropriately assessed in the workplace or in a simulated workplace setting under the normal range of workplace conditions including assessment by mentors and peers

Method of assessment may include

Information may be gathered from observation inquiries and written and other sources

Off the job role plays and exercises

Access and equity considerations

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Records and reports may include:

Verbal or written, according to the requirements of the job

Files or records may include:

Client information

Time sheets

Correspondence incoming/outgoing

Petty cash forms

Reports for organisation

Equipment usage and maintenance report

Stock order and receipt records

Financial statements

Organisation policies and procedure manual

X-ray films (radiographs)

Discharge summaries

Doctors/nurses/health worker notes

Specialist reports

Pathology/microbiology reports

Correspondence may include:

Mail

Facsimiles

Memos

Messages

Internal reports

Organisation letters

X-ray request forms

Client (X-ray) register

Labelled film storage bags